Tichu Online Support

Need help? Please check the FAQ below first. If that does not resolve your issue, reach us by email or through the in-app inquiry. We usually reply within 1–2 business days.

Contact email: kjinyz@naver.com
In-app inquiry: Go to Settings → Submit Inquiry to send us a message directly. Replies appear in your in-app inquiry history.

Frequently Asked Questions

Where can I find the rules?

Tap the Rules (?) button on the game screen to read the rules for Tichu, Mighty, Skull King and Love Letter.

Login / account issues

Sign in with a social account (Apple, Google or Kakao). If login fails, update to the latest app version and try again.

Gold / purchase questions

You can earn gold by playing or buy it via in-app purchase. If a purchase did not credit your gold, email us with your store receipt.

How do I get a refund?

In-app purchase refunds are handled by the store you bought from (App Store / Google Play). Please request a refund through their support.

Report a player

You can report an opponent from their profile during a game. Our team reviews every report.

Delete account / data

Go to Settings → Delete Account to remove your account and all associated data. Deletion is permanent and cannot be undone.

Related

Privacy Policy · Terms of Service
App Store · Google Play

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